Can I register as a new patient?
At the moment Imokilly Medical Centre is not accepting new patient registrations. We will revise this decision pending Covid 19 case numbers and restrictions. If you are new to the area and are without a GP please call our reception as we may consider your registration.
I think I am showing Covid 19 symptoms, what do I do?
Please do an antigen test and self isolate until we are able to advise you further. Covid 19 symptoms include but are not limited to; high temperature, cough, sore throat, aches and pains, upset stomach, head cold and runny nose. Based on the result of your antigen test we can advise you further.
I am a Covid 19 close contact, what do I do next?
As a close contact the current HSE advise depends on your vaccination status. Please contact the HSE Live on 1800 700 700 for personal advise based on your personal circumstances. At the moment GPs cannot refer for close contact testing.
Can I attend the Surgery without an appointment?
At present, no. Due to Covid 19 risks we are asking all patients to only attend our Surgery once you have made an appointment. This can be done by phone or email. Emergencies will always be facilitated.
Are you seeing patients in person?
Yes, we are. We are implementing all HSE Covid19 guidelines such as social distancing and mask wearing. We aim to restrict appointment times to under 15mins and are asking all patients to attend pre-arranged appointments only. If you have any safety concerns about attending your GP in person please call our reception team
What appointments do you offer and what is the charge?
Please refer to our Services and Fees page. If you do not see the service you wish to book or are unsure of the charge please call our reception team.
I am moving address and will need to another GP, how do I do that?
If you are moving away from our Practice your new GP will contact us to arrange transfer of your medical files. This will be done through a secure, encrypted email server.
How do I make a complaint?
Please refer to our complaints policy.
Can I book a house call?
House calls for palliative care are facilitated. Otherwise we advise that a review in the Surgery is the most comprehensive option.
Can I set up an account for charges?
We do not offer accounts or credit facilities. Receipts for all payments will be issued on the day of payment. Please ensure you keep all receipts safely as we cannot reissue a duplicate receipt.
If your question has not been answered or you have not found the information you are looking for online please contact the Practice directly by phone or email so we may assist you further.
