Updated DCC Helpline

We have received correspondence this morning, Monday 11th July, that as of 12th July the contact details for the HSE Digital Covid Cert Helpline will change. The new direct line to contact the HSE regarding a DCC is 1800 807 008.

When calling from abroad, please dial +353 1 903 6437The helpline opening hours are Monday to Friday, 8:30am to 6:30pm.

The DCC Helpline will give patients access to:

–          Update details on their certificate e.g. change of name/DOB/email address

–          Get a certificate re-issued

–          Check the status of their certificate

–          Obtain a DCC if vaccinated outside of the EU

Online Portal Also Available

The HSE also have an online Digital Covid Certificate Portal which can be accessed through this link.

As always Imokilly Medical Centre will register vaccines as quickly as possible following each vaccine clinic. We do not have access to the HSE Helpline services so cannot help directly with any queries. Vaccines will be registered with the details provided to us by you on booking. Amendments cannot be made by us following registration so again we would ask that queries be directed to the HSE.